Payment terms

Payment Terms

At Bookyflex.com, we strive to offer a smooth and secure shopping experience for all our customers. Below are the terms and conditions related to payment for purchases made on our website.

1. Accepted Payment Methods

We accept the following payment methods for all e-book purchases:

  • Credit and Debit Cards (Visa, MasterCard, American Express, etc.)
  • Ideal
  • Other online payment gateways (Shop Pay)

Please note that all payment transactions are processed through secure third-party payment providers, ensuring that your payment information is protected.

2. Payment Processing

All payments are processed in real-time, and your e-book(s) will be delivered to you as soon as your payment has been successfully processed and verified. If there is any issue with processing your payment, we will notify you immediately, and your order will not be completed until payment is successfully received.

3. Currency

All transactions on our website are processed in EUROS. If you are paying from another country, your payment provider may charge a currency conversion fee or use the exchange rate applicable to your account.

4. Payment Security

We take your security seriously. Our website uses industry-standard encryption protocols (such as SSL) to protect all payment information. All transactions are processed securely through trusted third-party payment gateways. We do not store any sensitive payment information on our servers.

5. Refunds and Cancellations

Since we sell digital products, refunds are only available under specific circumstances, such as issues with downloading or corrupted files. Please refer to our Return Policy for more information regarding refunds and cancellations.

6. Payment Confirmation

Once your payment has been successfully processed, you will receive an order confirmation email with details about your purchase and a link to download your e-book(s). If you do not receive the confirmation email, please check your spam/junk folder or contact our customer support team.

7. Failed Payments

If a payment fails due to insufficient funds, incorrect payment details, or any other issue, we will notify you and request that you update your payment information. If the payment is not successfully completed within 7 days, your order will be canceled.

8. Taxes

Prices shown on our website may exclude taxes. Applicable taxes (such as sales tax or VAT) will be added to the total at checkout, depending on your location. The applicable tax rate will be shown before you complete your purchase.

9. Contact Us

If you have any questions or issues regarding payments, please feel free to contact us:

  • Email: info@bookyflex.com