Shipping policy
Shipping Policy
At Bookyflex.com, we are committed to providing a seamless shopping experience for our customers. Since we sell digital products, such as e-books, there are no physical shipping or delivery charges associated with your purchase. Instead, all products are delivered electronically via email or direct download from our website.
1. Delivery of Digital Products
Once your payment has been successfully processed, you will receive immediate access to your e-book(s). The delivery process for digital products works as follows:
- Instant Download: After purchase, you will be provided with a link to download your e-book(s) directly from our website.
- Email Delivery: You will receive an email with a download link to access your e-book(s) within a few minutes after completing your purchase. Please check your inbox, and also your spam/junk folder if you don’t see the email in your inbox.
2. No Physical Shipping
As our products are digital, no physical shipping is required or provided. There are no shipping charges for e-books or other downloadable content, and you will not receive a physical copy of the product.
3. Delivery Issues
If you encounter any issues with downloading your e-book or do not receive the email with the download link, please contact our customer support team at info@bookyflex.com. We are happy to assist you and ensure you can access your purchase.
4. Download Expiration
Please note that download links provided in your confirmation email may have an expiration date (usually within a few days or weeks of purchase). We recommend downloading your e-book(s) as soon as possible to avoid any issues accessing the file later.
5. Region-Specific Availability
Our digital products are available for download worldwide. However, please ensure that the device you're using is compatible with the format of the e-book you’ve purchased (e.g., PDF, EPUB, MOBI).
6. Customer Support
If you experience any problems with the delivery of your e-book, such as issues with downloading or receiving your product, please contact us at:
- Email: info@bookyflex.com