Privacy policy

Privacy Policy

At Bookyflex.com, we are committed to protecting your privacy and ensuring that your personal information is handled safely and responsibly. This privacy policy outlines how we collect, use, and protect your data when you use our Shopify store.

1. Information We Collect

When you visit our website or make a purchase, we collect the following types of personal information:

  • Personal Identification Information: Name, email address, billing and shipping address, phone number.
  • Payment Information: Credit card details, Ideal account information (this data is securely processed by our payment provider and not stored on our servers).
  • Purchase History: Details of your purchases, downloads, and any interactions with our customer service team.
  • Automatically Collected Information: IP address, browser type, device information, and browsing behavior using cookies and similar technologies.

2. How We Use Your Information

The personal data we collect is used for the following purposes:

  • Order Fulfillment: To process and deliver your e-book purchases.
  • Customer Service: To provide support and respond to any inquiries.
  • Marketing Communications: With your consent, to send promotional emails about new products, special offers, or updates (you can opt-out at any time).
  • Website Improvement: To analyze user behavior and improve our website's functionality and user experience.

3. Data Sharing

We do not sell or rent your personal information to third parties. However, we may share your data with trusted third-party services in the following cases:

  • Service Providers: We work with third parties such as Shopify, payment processors, and delivery services to ensure smooth transactions and operations.
  • Legal Compliance: We may disclose personal information if required by law, regulation, or legal process to protect the rights or safety of our business or users.
  • Business Transfers: In the event of a merger, acquisition, or sale of our company, your data may be transferred as part of the transaction.

4. Security of Your Data

We take the security of your personal information seriously and implement appropriate technical measures to protect it from unauthorized access, disclosure, or alteration. Shopify provides secure hosting for our online store, and all payment information is encrypted during transactions.

However, no method of transmission over the internet or electronic storage is completely secure. While we strive to protect your personal data, we cannot guarantee its absolute security.

5. Your Rights

As a user, you have certain rights regarding your personal information:

  • Access: You can request a copy of the personal data we hold about you.
  • Correction: You can update or correct inaccurate information.
  • Deletion: You can request the deletion of your personal data, subject to certain legal obligations.
  • Opt-Out: You can opt-out of receiving marketing communications by clicking the "unsubscribe" link in our emails or contacting us directly.

To exercise any of these rights, please contact us at [your email address].

6. Cookies

We use cookies and similar tracking technologies to enhance your browsing experience and collect data about how you interact with our website. Cookies help us analyze traffic, remember your preferences, and improve site performance. You can adjust your browser settings to refuse cookies, but this may affect your experience on our site.

7. Third-Party Links

Our website may contain links to third-party websites or services. Please note that we are not responsible for the privacy practices of these external sites. We encourage you to read their privacy policies when visiting them.

8. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe a child has provided us with their data, please contact us, and we will take appropriate action to remove the information.

9. Changes to This Policy

We reserve the right to update this privacy policy at any time. Any changes will be posted on this page, and we encourage you to review it regularly to stay informed about how we protect your data.

10. Contact Us

If you have any questions or concerns about this privacy policy or how we handle your personal information, please contact us at:

  • Email: info@bookyfles.com